(Update: After waiting about two weeks since emailing this hotel, we did not heard from them. We will let you know if they respond to our concerns. We did see some questionable food practices that can put guest at risk and we are addressing this directly with the hotel so it can be corrected. It is actually good that portions are smaller since at all inclusive hotels you tend to see a lot of food passing before you and it is easy to take home some extra weight. As you can see it is a little basic and portions are small. Below is a fish fillet from the Castaways Restaurant. The quality of the food is about the same quality as tourist traps on 5th Avenue in Playa del Carmen. The food at the restaurants is basic and not exactly gourment. We found the Canival buffet to be a bit repetitive in what they had at each station. Overall for food we give this resort a B. There are six restaurants at the resort, one buffet and a cafe. Room with a view! Even the bathroom has a view. The bed runner and decorative pillows were a little pilled, wear and tear of moving the TV around to differnt views, and little things like loose shelves in bathroom or rusting hardware on doors. We gave this hotel an A- because it is a little older of properties. The mini fridge with complimentary beverages is a nice feature. The free Wi-Fi in the rooms is good and airconditioning systems are strong. We like the multi level rooms with sunken living room and the bathrooms with double sinks and open feeling showers. Even the bathrooms in some rooms have an incredible view. Some rooms at Now Jade are close to the water and ocean front suites give you a nice view. Not all resorts are on the ocean in the Rivera Maya, some are several blocks back. A nice feature of this property is the proximity to the ocean. The last mentioned day trips are certainly accessible, they will just take about 1 hour to 1 hour and 45 minutes to get to. Xel-ha Park, Coba Ruins and Tulum are all south of here and are closer to hotels near Playa Del Carmen or points south along the Riviera Maya. The closest daytrips from this hotel are Xenotes Park, shopping or dinning in Playa Del Carmen, Xplor Park and Xcaret Park. This makes it closer to get to then even some hotels in Cancun’s Hotel Zone from the airport. The hotel is close to the Cancun Airport (about 20 minutes). But really who needs to leave an all inclusive hotel? There is nothing within walking distance of this hotel and only a bike ride will get you into the small town nearby. This stretch of beach is nice but not as sweeping as the hotel zone in Cancun. Hotels label things with Cancun when they are close because it is what people know and it carries a little more prestige. The Now Jade Riviera Cancun is actually not in Cancun it is in a small seaside village called Puerto Morelos. This hotel did not make it on our recommended hotel list. We visited this property and spent time taking notes to tell you what it is like and if you should stay there. The Now Jade Riviera Cancun is a large all inclusive resort on the Riviera Maya.
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